Privacy Policy
Last updated: 09.07.2026
Taiga Retreat (“we”, “our”, “us”) is committed to protecting your privacy and processing your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Romanian legislation.
By using our website or booking accommodation, you agree to the practices described in this Privacy Policy.
1. Data Controller
Taiga Retreat
Address: Str. Plopiș nr. 903, Comuna Văleni, județul Dâmbovița, România
Email: office@taigaretreat.com
Phone: +40 733 899 894
2. Personal Data We Collect
When you make a reservation or contact us, we may collect:
- First name
- Last name
- Email address
- Phone number
- Billing address
- Booking details
- Payment information (processed securely through our payment provider – we do not store your card details)
We may also automatically collect:
- IP address
- Browser type
- Device information
- Website usage statistics (through Google Analytics)
3. Why We Process Your Data
We process personal data for the following purposes:
- managing reservations;
- communicating regarding your booking;
- issuing invoices;
- complying with legal obligations;
- improving our website;
- preventing fraud;
- customer support.
4. Legal Basis
Your data is processed based on:
- performance of a contract;
- legal obligations;
- legitimate interests;
- your consent (for cookies and marketing where applicable).
5. Data Retention
We retain your personal data only for as long as necessary to:
- complete your reservation;
- comply with accounting and tax legislation;
- resolve disputes;
- fulfill legal obligations.
6. Data Sharing
We may share your information only with trusted service providers such as:
- payment processors;
- accounting services;
- booking platform providers;
- IT hosting providers;
- legal authorities where required by law.
We never sell your personal data.
7. International Transfers
Where data is transferred outside the European Economic Area, appropriate safeguards are applied in accordance with GDPR.
8. Your Rights
You have the right to:
- access your data;
- correct inaccurate information;
- request deletion (“right to be forgotten”);
- restrict processing;
- object to processing;
- data portability;
- withdraw consent at any time;
- lodge a complaint with the Romanian Data Protection Authority (ANSPDCP).
9. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
10. Contact
For any privacy-related requests, please contact:
Email: office@taigaretreat.com